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Content about Social media

July 29, 2013

In the Spanish town of Jun, near Granada, Mayor José Antonio Rodríguez (@JoseantonioJun) makes local government more accessible and more accountable to its citizens through the use of Twitter.  All public offices and employees are required to have an official Twitter account, which is prominently displayed on everything from police cars and uniforms to garbage trucks

ED: What do you think about this?  The idea of a public official relying on one outlet might raise some questions of equitable access, and how do you structure Twitter use in a context like this to enable constructive dialogue, not just complaint-reporting?  Share your thoughts below!
From blog.twitter.com.  By Marisa Williams
July 23, 2013

These efforts have helped to create a vast new virtual town square. Unfortunately, that square is still a noisy, unruly place. Like much of the Web, .gov is plagued by signal-to-noise issues, many of which are exacerbated by the unique rules and traditions of each branch.

from e-pluribusunum.com.  By Alexander Howard
July 16, 2013

Looking specifically at social media use during the protests, information seems to have been provided by on-the-ground users and driven local conversations. A blog post by New York University researchers released on 1 June suggested that 90 per cent of geo-located tweets came from within Turkey, and 88 per cent were in Turkish. This is in stark contrast to a Starbird study on the use of Twitter in the Egyptian protests, which suggested that only 30 per cent of the most frequently re-tweeted tweets were coming from within Egypt in 2011.

from blog.p2pfoundation.net.  By Karin Alexander via Michel Bauwens

An overview excerpted from Karin Alexander:

February 28, 2013

Launched in December, Google+ Communities are a place where users can share ideas and content relating to a particular topic with others who are just as interested in striking up a conversation. Already, the types of Communities available to the Google+ audience seem endless — ranging from science, animals, and even groups devoted to cities such as Detroit and Kansas City.

October 15, 2012

Most of us grasp the concept by now that social media has the potential to create a powerful a two-way dialog between government and constituents. So, why aren’t more municipalities embracing this form of public outreach? Cutting through the clutter of social media can be quite intimidating for the novice, we agree; however, platforms like Facebook, Twitter, YouTube, LinkedIn, Google Plus and even Pinterest can and should be viewed as a communications asset. Recently, technology and communications experts from three U.S. cities were asked for their recommendations regarding social media strategies for engagement. 

September 26, 2012

More local governments now have a “face” thanks to social media. Once citizens connect with a humanized local government, are there any risks or barriers to this engagement? Is social media proving to be the most effective vehicle to engage with hard to reach segments of the population? In Australia, one of the most urbanized countries, an interesting case study presents itself. 

More local governments now have a “face” thanks to social media. Once citizens connect with a humanized local government, are there any risks or barriers to this engagement? Is social media proving to be the most effective vehicle to engage with hard to reach segments of the population? In Australia, one of the most urbanized countries, an interesting case study presents itself.

June 21, 2012

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape.

Now that the Facebook Timeline is in place you may be wondering just how organizations, non-profits and local entities can engage with citizens through this new layout.  We’ve put together a few helpful hints for maneuvering in this new landscape:

February 23, 2012

The question of how to effectively and appropriately communicate with the public regarding department or organizational planning initiatives and achievements frequently comes up for us with clients. Although some planners may have fine tuned their project communication strategy, it became apparent to us recently, while browsing discussions on Cyburbia.com, that many are still struggling to find some fresh ideas on how to spread the word about what they are actually working on.


February 15, 2012

Don't miss this Special Interest Track at the 25th Bled Conference - eDemocracy: from eRevolution to eParticipation. The purpose of this Special Interest Track is to shed light on recent developments in this highly topical areas and to discuss exciting new projects, experiences and future (research) directions -especially from a infor-mation systems perspective.

January 19, 2012

The results of a survey conducted by Networked Neigbourhoods in 2011 are revealing that local government leaders are paying more attention to neighborhood websites than ever before. The UK consultancy’s survey results shows that local council officers and elected members consider neighborhood websites to be the most useful online channels, above others such as Facebook or Twitter.

The results of a survey conducted by Networked Neigbourhoods in 2011 are revealing that local government leaders are paying more attention to neighborhood websites than ever before. The UK consultancy’s survey results shows that local council officers and elected members consider neighborhood websites to be the most useful online channels, above others such as Facebook or Twitter.

December 7, 2011

An entry level planner approaches his manager and asks if the department should be considering creating a Facebook page to get the word out about current projects. Says he knows a planner in the Bay Area that has recently done this for his community. The manager is skeptical. His only experience with Facebook in this context is work-related questions that would come in directly to him from residents, which foiled his attempts to have a personal life in the small town he managed. So, is this a good idea? Or a bad one - to have a Facebook page dedicated to your community and managed by your city department? What about controversial projects you are working on?


This article is part of our Cyburbia series, featuring interesting conversations and perspectives from planners in the trenches on public engagement challenges they face in their daily work. The
Cyburbia Forums
is the oldest and most active urban planning message board on the Internet.


December 7, 2011

An entry level planner approaches his manager and asks if the department should be considering creating a Facebook page to get the word out about current projects. Says he knows a planner in the Bay Area that has recently done this for his community. The manager is skeptical. His only experience with Facebook in this context is work-related questions that would come in directly to him from residents, which foiled his attempts to have a personal life in the small town he managed. So, is this a good idea? Or a bad one - to have a Facebook page dedicated to your community and managed by your city department? What about controversial projects you are working on?


This article is part of our Cyburbia series, featuring interesting conversations and perspectives from planners in the trenches on public engagement challenges they face in their daily work. The
Cyburbia Forums
is the oldest and most active urban planning message board on the Internet.


November 28, 2011

For our friends at MobileActive.org, the idea of using mobile technology to support social change among people and organizations around the world is nothing new. MobileActive.org has long been on a mission of connecting citizens; providing resources to NGOs that will enable them to enrich and serve their communities. Many may be surprised to learn that in today’s technologically advanced world, there are still roughly 5 billion global citizens without reliable internet access. However, as mobile phone usage continues to rise, resources like the MobileActive.org’s new Mobile Media Toolkit, may just be the answer these offline communities need to activate their public engagement efforts. 

November 17, 2011

There are many ways to leverage your project’s web and mobile presence in our ever innovative world of outreach and communications technologies. In our day to day dealings with clients, we teach businesses, including real estate companies, non-profits, local authorities, and government institutions how to reap the most benefit from today’s most popular social media services, including blogs, online communities, Facebook, Twitter, and more.

August 24, 2011

Social media and new technologies can bring new ways for communities to interact. Yet the growth in online technologies is a fast moving picture with potentially good and bad outcomes. In recent riots in the UK social media was blamed for facilitating bad behaviour by the social underclass. 

August 10, 2011

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts and interactive breakout sessions.

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts, interactive process and policy breakout sessions, case studies and tutorials.

Panel Discussions: 

  • Planning and Strategizing a Social Media Portfolio
  • Engaging your Audience

 

Topics include:

August 10, 2011

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts and interactive breakout sessions.

Free online workshop on the practical use of social media and web-based tools hosted by the Transportation Research Board of the National Academies (TRB) will feature panel discussions lead by experts, interactive process and policy breakout sessions, case studies and tutorials.

Panel Discussions: 

  • Planning and Strategizing a Social Media Portfolio
  • Engaging your Audience

 

Topics include:

August 3, 2011

Now that many planning projects have launched their social media campaigns and are moving in the direction of actively managing a web presence to maintain open online dialogue platforms for public engagement, its time to evaluate what can be done to effectively measure their success rates. It is difficult to benchmark respective activity in the social media realm, as performance is measured differently. This is especially true due to the fact that social media is so versatile, diverse, complex and multi-faceted, spanning many disparate objectives and many different platforms.

Now that many planning projects have launched their social media campaigns and are moving in the direction of actively managing a web presence to maintain open online dialogue platforms for public engagement, its time to evaluate what can be done to effectively measure their success rates. It is difficult to benchmark respective activity in the social media realm, as performance is measured differently. This is especially true due to the fact that social media is so versatile, diverse, complex and multi-faceted, spanning many disparate objectives and many different platforms.

July 18, 2011

Results are in from President Obama’s July 6 live question-answering Twitter session, and from what we can tell, Americans were more than eager participate with reports of over 40,000 questions coming in and over 110,000 individual Twitter messages sent during during the live event. However, it seems that the latest attempts of the Whitehouse to blend traditional media and social media in hopes of reaching people who really care about current political issues, may have fallen short of participants’ expectations of openness.

Results are in from President Obama’s July 6 live question-answering Twitter session, and from what we can tell, Americans were more than eager participate with reports of over 40,000 questions coming in and over 110,000 individual Twitter messages sent during during the live event. However, it seems that the latest attempts of the Whitehouse to blend traditional media and social media in hopes of reaching people who really care about current political issues, may have fallen short of participants’ expectations of openness.

July 14, 2011

In some ways, I was an unlikely choice to write a report on Using Online Tools to Engage –and be Engaged by – the Public. My work has centered mainly on face-to-face forms of public engagement. I had only just begun to use a Facebook page to distribute updates and resources to practitioners and researchers. I had to do most of the research on online tools from scratch. I was vaguely suspicious of Facebook status updates, RSS feeds, and (above all) Twitter.

June 29, 2011

These days RFPs for planning projects often include the requirement to use Twitter, Facebook and other social media sites as a means to communicate with the public. Unfortunately, it typically doesn’t go beyond that and many projects that we have seen simply use these venues under the assumption we-build-it-and-they-will-come. Therefore the level of activity and fans or followers is often low.

June 29, 2011

These days RFPs for planning projects often include the requirement to use Twitter, Facebook and other social media sites as a means to communicate with the public. Unfortunately, it typically doesn’t go beyond that and many projects that we have seen simply use these venues under the assumption we-build-it-and-they-will-come. Therefore the level of activity and fans or followers is often low.

May 10, 2011

A recent study released by Pew Research Center on the Internet and Campaign 2010 shows some strong similarities between politics and planning when it comes to public involvement.