The city of Eugene, Oregon, has been working its way through the process of planning for future growth over the past 20 months, using various public engagement tools. Early on, it became evident that we would need new and different media formats to inform and engage people at different points in the process. For major public conversations such as creating a community vision, we held large workshops with plenty of opportunities for small group discussion. For feedback on interim staff proposals, we have used surveys, on-line comment forms, and meetings with community groups. Throughout the process, staff has maintained a Facebook page and comprehensive website with current project videos, maps, and documents posted as they are developed.