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Content about Feedback

January 23, 2012
ECOSProject: A Sustainable Future for Chittenden County

Last year, the community of Chittenden County, Vermont embarked on an important project: ECOS Project is a once-in-a-generation opportunity to engage citizens, organizations and municipalities in a conversation about the future of each one of the communities within this Chittenden County region.

Last year, the community of Chittenden County, Vermont embarked on an important project: ECOS Project is a once-in-a-generation opportunity to engage citizens, organizations and municipalities in a conversation about the future of each one of the communities within this Chittenden County region.

September 28, 2011
Appreciating Community Feedback

Excited by the possibilities, you may have embraced web 2.0 technology with open arms to engage residents in your community. But what if your sites aren’t drawing the quantities of visitors you had anticipated?  A commonly overlooked aspect of building an online community, is appreciating the one you already have.

Excited by the possibilities, you may have embraced web 2.0 technology with open arms to engage residents in your community. But what if your sites aren’t drawing the quantities of visitors you had anticipated?  A commonly overlooked aspect of building an online community, is appreciating the one you already have.

August 11, 2011
How to Deal with Negative Public Feedback

Time and again we hear of city government’s shying away from social networks because they’re afraid of opening themselves up to criticism.  Feedback can mean everything in some online circles, but don’t let fear of negative feedback deter you from forming online communities or engaging in social media.  It might sound counterintuitive, but look for the positives:  Negative feedback and constructive criticism provide authenticity to your community.  Nobody’s perfect, and an entity that appeared perfect would feel insincere and worthy of suspicion.

December 15, 2010
A Few Insights Into Facebook Insights

In a move recognizing small businesses and organizations, Facebook is now releasing stats, viewable only to page administrators, on every wall entry.  The feature has been out there for quite some time but was previously available only on pages that had more than 10,000 fans.