I’ve heard the same question a couple of times this week in a couple of different contexts, so I thought I’d offer some thoughts here. “How do we effectively manage large volumes of responses to consultations with limited resources, especially when these volumes are likely to increase as a result of more accessible online engagements”? It’s a great question. The growth of the internet as a means for spreading our ‘engagement net’ ever wider brings with it the potential for a much greater degree of community participation. Unfortunately, this is a double edged sword.
By: David Eade
Author Bios
David Eade
David is an experienced Product Manager who is passionate about applying innovative technology to real-world problems and, in doing so, provide simple, agile and elegant products that people love to use. As an IAP2 certified community engagement practitioner, David specializes in online engagement techniques, efficient comment processing and technology enabled government. David is currently focused on identifying and delivering solutions that empower public sector efficiency and effectiveness for the ultimate benefit of the community.
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